Customers & Sales
AI Win-back Specialist
Brings back the customers who quietly stopped coming.
Not available to hire yet — describe what you need it to do and the AI employee factory will build it for you.
The passport
What it does on its own, and what it brings you to approve.
Written the way the employee would say it, so there is nothing to discover after you hire.
It does this on its own
No approval needed
- I find the customers who used to buy and haven't in a long while — by the interval that means "long" for your business.
- I reach out once, carefully, with an actual reason to come back.
- I check the basis before every message and keep the record of it.
- I take anyone who opts out off the list, on the spot.
- I mark who came back, so you see what actually worked and what didn't.
- I write in the language the customer used with you.
It prepares this for you
Yours to look at first
- The dormant list and the reason to come back I'd offer each group, before a single message goes out.
What it will never do — stated before you hire, not after.
- I don't touch anybody without a lawful basis for it — not "the list on average", each person.
- I don't touch anyone a second time if the first went unanswered.
- I don't message anyone who opted out, ever.
- I don't pretend to be a person.
- I don't promise a discount that doesn't exist.
- I don't work from bought, scraped or "found" lists.
Where it works
The places this employee shows up.
Also works in: Facebook · Instagram · Telegram · WhatsApp · SmashOne workspace.
How it works
Three steps, and it takes the shift.
Learns your business
Your catalog, your hours, your voice. It reads what you already have and asks only for what is missing.
Does the work of its job
It prepares the work this role covers, from what you already keep in SmashOne — no invented facts, no invented prices.
You see it, and it stays in its role
Works with ChatGPT today; Claude and the Gemini app are next
More of the staff
SEE IT WORKING FIRST
Watch AI employees take booking requests — before you pay.
Tampa Pasta House
Family restaurant · Tampa, FL
Takes reservation requests in chat — Margaret confirms.
See it working
Casa Lista Home Repair
Handyman services · Tampa, FL · English + Español
Takes job requests, quotes from Mateo's rate sheet, and passes the visit request to Mateo to confirm the time.
Illustrative examples — sample businesses, not real customers. Opens in Messenger — no app needed if you're signed in to Facebook.
Two live sample businesses. Any other business runs the same way — your catalog, your hours, your channels. Does it fit your business?
Requested by businesses like yours. Describe what you need it to do.
Describing the employee you need is free. No dates and no build priority are promised.
