The SmashOne AI employee factory
Didn't find the employee you need? Describe it.
Tell us which employee you need — we build it, test it, and add it to the roster.
Hiring a person costs thousands a month. Your first AI employee is $49. Requesting is free. You pay $49 a month only when you hire.
No dashboard needed
Set it up in your own ChatGPT
- 1Hire an employee at smashone.us.
- 2Open ChatGPT, the one you already use.
- 3Paste the sentence below into a new chat and send it.
Paste this into ChatGPT
Please open https://api.smashone.us/mcp and read it: it's SmashOne's setup guide for you. Then walk me through connecting SmashOne to this chat, one step at a time.
Your ChatGPT opens our guide and takes you through it.
Your SmashOne account is where you hire an employee, pay for it and connect a social account.
How it goes
Three steps, and the job you could not fill has someone doing it.
You describe the work. We build the employee. You read its passport, and you decide whether to hire.
Describe it
Say what the job is, the way you would say it to a person you were about to hire. No form to fill in on this page — you describe it in your workspace, or in the ChatGPT app you already use. Works with ChatGPT today; Claude and the Gemini app are next.
Read its passport
Every employee arrives with one, and it says three things plainly: what it does on its own, what it prepares for your approval, and what it will never do.
Hire it
$49 a month, with the first channel you connect included. It starts its first shift the day you hire, and you see everything it does.
AI employees are built on request.
Before you hire
Nothing about an AI employee should be a surprise on day one.
So every one of them carries a passport, and the passport is written the same way whether the employee came off the roster or out of the factory: what it handles by itself, what it puts in front of you first, and where it stops.
You read it before you hire, and it stays readable afterwards. If a line in it is wrong for your business, you tell the employee in your own words and it changes.
A passport, in full
The AI Customer Support Agent, as the owner of a neighbourhood hardware store reads it before hiring.
Illustrative example — sample business, not a real customer.
It does this on its own
No approval needed
- I answer the questions that come back every day — hours, terms, how it works, what the warranty covers, what your published policy says.
- I answer from your own material: the profile, the catalog, your knowledge base, your active promotions. A price is a line from your catalog, not a number I worked out.
- I repeat the problem back in the customer’s words and make sure I got it right before I start helping.
- I walk people through it: not “read the manual”, but the steps laid out from your material, one question at a time.
- I record a complaint without arguing: the facts, the dates, what the person wants, and the whole conversation.
- I answer in the language the customer writes in, and switch back when they do.
- I answer in the evening, on a weekend and on a holiday — at the moment someone unpacked the box or couldn’t work something out.
- I say plainly that I don’t know when the answer isn’t in your data, and I bring the question to you instead of guessing.
- I say in the first reply that I’m your business’s AI assistant, and I don’t pretend to be a person even when asked to.
- I show you the questions that keep coming back — the same one asked a hundred times is one hole in your product description, not a hundred customers.
- I escalate an upset or non-routine case with the conversation attached, so nobody tells their story twice.
It brings this to you
The call stays yours
- Ruby doesn’t decide for you — she prepares the decision.
- A return or exchange request reaches you as a case: what was bought, what went wrong, which of your written rules applies, what the person is asking for, and the whole conversation attached.
- A complaint is recorded as facts, without an argument and without promises made in your name.
- Until you decide, the customer is told neither “you’ll get a refund” nor “no” — they’re told the truth: it’s with the owner, and an answer is coming.
It will never do this
- I don’t decide a refund, compensation, a discount or an exception — that’s your money and your word.
- I don’t state a rule, a deadline or a warranty that isn’t in your data.
- I don’t promise when an order will arrive.
- I don’t confirm who is writing, and I don’t disclose another customer’s order, address or payment details.
- I don’t argue with an upset person and don’t fob them off with a stock phrase.
- I don’t write first and don’t send follow-up campaigns.
- I don’t call — the phone is the receptionist’s.
- I don’t answer legal claims or questions about personal data; they go to you immediately.
- I don’t give legal, medical or tax advice.
- I don’t name the platform or the model I run on: your customer has never heard of either.
This is the live passport of an employee you can hire today — see the role. The one the factory builds for you is written to the same shape.
The limits, before you ask
Stated up front, not in the small print.
A reply counts when your employee writes it, whether or not the platform delivers it.
See it working before you paytwo sample businesses run day-to-day by AI employees: Tampa Pasta House · Casa Lista.
Open the demosIllustrative examples — sample businesses, not real customers.
Two live sample businesses. Any other business runs the same way — your catalog, your hours, your channels. Does it fit your business?
Describe the one you could not find.
Requesting is free · $49 a month when you hire · 7-day trial on your first hire, first charge on day 8 · Cancel any time
