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Search the guides, browse by topic, or email our team. Most questions are answered right here.
Hiring a person costs thousands a month. Your first AI employee is $49.
You don't have to open the workspace.
Paste one address into the ChatGPT, Claude or Gemini app you already use. It hires your AI employee, connects your channels and changes your settings in a conversation, in your language — everything the guides below describe.
https://api.smashone.us/mcpChatGPT
Turn on Developer mode, add the address as a new plugin, then say what your business does.
Claude
Paste the address, approve the connection, and hire from the chat.
Gemini app
Add it under custom apps and set your employee up in your language.
It runs inside the assistant you already pay for — that subscription is yours, not ours. Hiring and payments stay in your hands.
Where to paste it in each assistant, step by step: Set up in a conversation. Prefer buttons to sentences? The workspace does the same things, and this help center covers it.
New to SmashOne? Start in 3 steps
- Step 01Create your businessAdd your business name, logo, and hours.
- Step 02Connect your channelsLink Facebook, Instagram, and Telegram in the Connections page — or ask the ChatGPT, Claude or Gemini app you already use to connect them for you.
- Step 03Turn on your AI employeeCalibrate AI replies to your voice — it answers DMs 24/7. Do it in the workspace, or tell your own assistant how it should sound.
Find your answer by topic
Jump straight to the answers below — every topic opens right here on the page.
Getting started
You get full access for 7 days at no charge. We ask for a card at sign-up, but you are not charged until day 8. Cancel any time in the first 7 days and you pay nothing.
On Day 8, your first month of hired AI employees and any additional channels are charged. Setup is free and nothing is charged during the trial.
Open Quick post, write your message, pick the channels, and publish — or schedule it on the content calendar. You can publish up to 5 quick posts a day.
Facebook, Instagram, Telegram, WhatsApp Business and Google Business Profile are supported. Each AI employee includes the first channel you connect; every channel after it is $9. Facebook, Instagram and Telegram you connect yourself; WhatsApp Business and Google Business Profile are available by application at the same price — ask us and we open them with you.
No. Templates, a media library, and the AI employee you hire handle the heavy lifting.
Connecting your accounts
Go to Connections, choose Facebook, and approve access. You connect a Page you manage — personal profiles are not used for posting.
Connect your Instagram professional account through the Connections page. It links alongside your Facebook Page.
Add your Telegram channel or bot in Connections and confirm — your AI employee can then post and reply there.
We show a clear status badge on the Connections page. Reconnect in one click — your scheduled posts wait safely until the channel is live again.
Posting & scheduling
Up to 5 auto-posts a day and 5 quick posts a day per business. The content calendar shows everything scheduled across your channels.
Yes. Pick a date and time on the content calendar and the post publishes automatically to the channels you chose.
Yes. Select Facebook, Instagram, and Telegram (and any extra channels) and publish to all of them from a single composer.
The content calendar gives you a month and week view of every scheduled and published post per business.
Your AI employees
It replies to direct messages on your connected channels in your brand voice, around the clock. Every AI employee you hire has its own 1,000 AI replies a month — they are never pooled.
Yes. Calibrate your AI employee’s voice and rules so replies sound like you. You set what it should and should not say.
Every answer your AI employee writes, text or voice alike. A reply counts when your employee writes it, whether or not the platform delivers it — if a channel refuses a reply, we mark it as undelivered in your inbox so you can send it yourself.
Your AI employee hands off to you when a conversation needs a person, so nothing important slips through.
Catalog & CRM
Up to 1,000 products or services with prices and details — shown to customers and used by your AI employees to answer questions.
Yes. The CRM keeps your customers, orders, and bookings in one place so you can follow up without spreadsheets.
Yes. Manage bookings in the CRM and let your AI employee answer availability questions for your customers.
Yes. Add multiple businesses — each one has its own channels, catalog, and subscription.
Billing & plan
Hireable roles are $49/month and include one channel; the AI Receptionist is the same $49/month with its phone line and 250 minutes included; need more calls, hire a second receptionist — the minutes add up. Facebook, Instagram and Telegram you connect yourself; WhatsApp Business and Google Business Profile are available by application — ask us and we open them with you. Every channel you add after the first is $9/month, whichever it is. Each employee has 1,000 AI replies a month, plus the tools that support its role.
No. You set it up yourself in your own ChatGPT, Claude or the Gemini app — there is nothing to pay for setup.
14-day money-back guarantee. Your first charge happens on day 8 — after a full week of your AI employee working for free. If it's not a fit, you have 14 days after your first charge to get a full refund of the subscription. No questions, no forms, no retention calls.
Yes. You can pause for up to 90 days, twice a year, if you need a break.
Every channel is $9/mo. Facebook, Instagram and Telegram you connect yourself; WhatsApp Business and Google Business Profile are available by application — ask us and we open them with you. Your AI employee includes the first channel you connect; every channel after it is $9.
Account & security
Open the business switcher and add a new business. Each business is billed separately and keeps its own data.
Yes. Invite people and give them roles so they only see what they need — owners, managers, and support seats.
Your data is encrypted in transit and at rest, access is role-based, and we never sell your data. Payments run through Stripe (PCI DSS Level 1).
Update your email, password, and two-factor settings in Account security at any time.
Channels
Facebook, Instagram, Telegram, WhatsApp Business and Google Business Profile. Each channel is assigned to an AI employee. Facebook, Instagram and Telegram you add yourself; WhatsApp Business and Google Business Profile are available by application.
Open Channels in your workspace, choose a channel, assign its AI employee, and connect it. Or say it to the ChatGPT, Claude or Gemini app you already use — it does the same thing in the conversation. Either way it is added to your subscription and billed on your next cycle.
Yes. Remove a channel any time; it stops at the end of the current billing period.
We could not find an article for that. Email our team and we'll help.
See it working before you paytwo sample businesses run day-to-day by AI employees: Tampa Pasta House · Casa Lista.
Open the demosIllustrative examples — sample businesses, not real customers.
Two live sample businesses. Any other business runs the same way — your catalog, your hours, your channels. Does it fit your business?
Email our team
Our AI employee answers automatically. If it cannot resolve your question, it flags the message for the business owner.