$99/month for the base plan — Facebook, Instagram, Telegram and the AI assistant. If a SmashOne Automator sets you up, there's a one-time $199 setup fee charged on day 15 after your trial — self-service setup is always $0. Add-ons are extra.
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Everything about pricing, the trial, the channels and your account. Still stuck? Email us — we reply within one business day.
A one-time $199 — but only if a SmashOne Automator does the setup for you (self-service is always $0). It covers getting your business set up properly — connected channels, your knowledge base, your catalog. Charged once, on day 15 — never during the trial.
No. One plan at $99/month, plus optional add-ons. No hidden tiers, no surprise charges.
You get full access for 14 days with no charge. On day 15 your subscription is charged; a one-time setup fee is added only if an automator set you up. Cancel any time in the first 14 days and you pay nothing.
14-day money-back guarantee applies to the subscription charge only. You can request a full refund of the subscription during Days 15–29. Any automator setup fee is non-refundable after Day 15.
Yes — cancel from your cabinet in one click, no retention calls. You can also pause your account (up to 90 days, twice a year).
Facebook, Instagram and Telegram, plus the AI assistant — all in the $99 base plan. WhatsApp, TikTok and Google Business Profile are optional add-ons that activate at launch.
1,000 AI answers per month, for each business on your account. Text and voice questions both count toward the same 1,000.
No. It answers from your knowledge base and recommends from your catalog — it never invents prices or facts, and it hands off to you when a chat needs a human.
Yes. Each business is its own subscription with its own setup and its own 1,000 monthly answers — all from one login.
You do. Export your data or delete your account whenever you want. CCPA/CPRA-ready data controls are built in.
Yes — built for US businesses. AI replies are labelled for customer transparency, and privacy requests follow CCPA/CPRA-ready controls.
Most businesses are live the same day. Setup is one-time and done with a setup helper where needed — after that the routine runs on its own.
You can request a setup helper (automator) who'll get everything connected for you. Either way, you're never on your own.
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Still have questions?
Start the trial and see it run on your own channels — or email us first, we reply within one business day.
14-day trial·card on file·charged Day 15·cancel anytime·14-day money-back
