Questions, answered.

Hireable roles are $49/month and include one channel; the AI Receptionist is the same price with its phone line and 250 minutes included; need more calls, hire a second receptionist — the minutes add up. Additional Facebook, Instagram, Telegram, and Google Business Profile channels are $9/month and you connect them yourself. WhatsApp Business is the same $9 and opens by application. Setup is self-service and free.

No. You set it up yourself in your own ChatGPT — there is nothing to pay for setup.

No. Hireable roles are $49/month with one channel included, and the AI Receptionist is the same price with its phone line and 250 minutes included; need more calls, hire a second receptionist — the minutes add up; additional channels are optional. No hidden tiers, no surprise charges.

Hiring a person costs thousands a month. Your first AI employee is $49. A standard role is $49 a month with one channel included and every further channel on it at $9, no paid setup, and you can stop any time. What a person costs beyond wages — hiring, training, cover for the hours nobody is there — is yours to weigh; the number above is ours, and it does not move.

You get full access for 7 days with no charge. On day 8 your subscription is charged. Cancel any time in the first 7 days and you pay nothing.

14-day money-back guarantee. Your first charge happens on day 8 — after a full week of your AI employee working for free. If it's not a fit, you have 14 days after your first charge to get a full refund of the subscription. No questions, no forms, no retention calls.

Yes — cancel from your workspace in one click, no retention calls. You can also pause your account (up to 90 days, twice a year).

Each role includes one channel, and every further channel on that employee is the same price. Additional Facebook, Instagram, Telegram, and Google Business Profile channels are $9/month and you connect them yourself. WhatsApp Business is the same $9, available by application.

1,000 AI replies per month for each role you hire. Text and voice questions both count toward the same 1,000. A reply counts when your employee writes it, whether or not the platform delivers it. Nothing is pooled — hire a second employee and you get a second quota.

Prices come only from your catalog — your employee quotes them, it does not make them up. When it does not know something, it says so and passes the question to you instead of guessing.

The boundary is the moment of payment. Before a purchase, a person talks to the AI Sales Consultant (Blake): catalog, prices, availability, comparing options, an order or a booking, the payment link. After the purchase, the same person talks to the AI Customer Support Agent (Ruby): where the order is, returns and exchanges, warranty, a complaint, calling you in. Neither of them stands in for the other.

Yes. Each business is its own subscription with its own setup, and every role you hire brings its own 1,000 monthly AI replies — all managed from one login.

You do. Export your data or delete your account whenever you want. CCPA/CPRA-ready data controls are built in.

Yes — built for US businesses. AI replies are labelled for customer transparency, and privacy requests follow CCPA/CPRA-ready controls.

As long as it takes to describe your business. Set up with the AI assistant you already use — ChatGPT, Claude, the Gemini app — or do it yourself in the workspace; after that the routine runs on its own.

Point the AI assistant you already use — ChatGPT, Claude, the Gemini app — at SmashOne and it walks you through setup. Prefer to do it yourself? The guided checklist gets everything connected, and support is available if you get stuck.

Yes. Use the easy setup guide with the AI assistant you already use.

No. Paste one address into the ChatGPT app you already use and it sets up the employee you hired here, connects your channels and changes your settings in the conversation, in your language. The workspace is there if you prefer buttons — it is the same account, so anything you do in one is already in the other. See how the setup conversation goes.

Yes. Two demo businesses run on SmashOne in the open — Tampa Pasta House and Casa Lista Home Repair. Write to their channels and an AI employee answers you: it takes orders from the menu, quotes from the rate sheet, and takes the request down and passes it to the owner to confirm the time. Casa Lista also has a number on its page you can call and hear the AI answer the phone. Open the demo storefronts.

Illustrative examples — sample businesses, not real customers.

Describe them — the SmashOne AI employee factory will build them for you. You approve their passport before we build anything: what they do themselves, what they prepare for you to approve, and what they will not do, with the reason.

No. An employee trained on your materials is private to your business and never appears in the public roster. Only an anonymised speciality can enter the roster later — without a single fact of yours.

We'll say so plainly and explain why. We split the answer into three parts: what we'll do now, what we won't do and the reason, and what your request moves up the priority list. Licensed work — a lawyer's or an accountant's — we build as an assistant to your own specialist: they prepare, your specialist approves and signs.