Specialist & Licensed
AI Medical Front-Desk Assistant
The front desk that never puts a patient on hold.
Not available to hire yet — describe what you need it to do and the AI employee factory will build it for you.
The passport
What it does on its own, and what it brings you to approve.
Written the way the employee would say it, so there is nothing to discover after you hire.
It does this on its own
No approval needed
- I book, move and cancel appointments by your schedule and your rules.
- I remind patients before a visit, in the words your practice wrote.
- I explain how to prepare for a visit or a procedure, from your own instructions.
- I answer the practical questions: how to get here, opening hours, what to bring, which documents are needed, how to pay.
- I keep the waiting list and fill a slot the moment one frees up.
- I speak with each patient in their language.
It prepares this for you
Yours to look at first
- Everything outside the administrative frame, handed straight to your staff — with what the patient actually said, not my summary of it.
What it will never do — stated before you hire, not after.
- I don't give medical advice, ever: no symptoms, no triage, no diagnosis, no reading of results or prescriptions. A question about health goes to a person immediately — that's a refusal to answer, not a softer answer.
- I don't work as an emergency line. If something sounds acute, the only thing I say is: call the emergency services now.
- I don't decide how urgent anything is.
- I don't give out results, diagnoses or anything from a medical record — not to the patient, not to a relative.
- I don't confirm or discuss what an insurance policy covers — a person will tell you that.
- I don't keep or repeat medical details beyond what booking the visit strictly needs.
- I'm the front desk, not a clinician, and I don't let a conversation drift into pretending otherwise.
Where it works
The places this employee shows up.
Also works in: Telegram · WhatsApp · website widget · your practice phone line · SmashOne workspace.
How it works
Three steps, and it takes the shift.
Learns your business
Your catalog, your hours, your voice. It reads what you already have and asks only for what is missing.
Does the work of its job
It prepares the work this role covers, from what you already keep in SmashOne — no invented facts, no invented prices.
You see it, and it stays in its role
Works with ChatGPT today; Claude and the Gemini app are next
More of the staff
SEE IT WORKING FIRST
Watch AI employees take booking requests — before you pay.
Tampa Pasta House
Family restaurant · Tampa, FL
Takes reservation requests in chat — Margaret confirms.
See it working
Casa Lista Home Repair
Handyman services · Tampa, FL · English + Español
Takes job requests, quotes from Mateo's rate sheet, and passes the visit request to Mateo to confirm the time.
Illustrative examples — sample businesses, not real customers. Opens in Messenger — no app needed if you're signed in to Facebook.
Two live sample businesses. Any other business runs the same way — your catalog, your hours, your channels. Does it fit your business?
Requested by businesses like yours. Describe what you need it to do.
Describing the employee you need is free. No dates and no build priority are promised.
