Two hands, no front desk. Marina hired her coordinator first.
Marina does nails in Brooklyn: two hands, no front desk, and customers who write in English, Russian and Spanish all day.
Audio
From Marina's story
“I do nails in Brooklyn, two hands, no front desk. My customers write to me in English, in Russian, in Spanish, all day long.”
“For years my phone buzzed while my hands were wet. Every message I could not answer was a customer who just booked somewhere else.”
“He only offers the hours I am really open. Not one slot on my Sunday, not one minute inside somebody else's appointment.”
“I hired him before I hired a person. My hands are back where they belong, and the talking is finally somebody else's job.”
Marina's nail studio
Marina is the owner of that studio, not one of our AI employees. The employee in this story is the one she hired.
