| Sub-processor | What it processes | Location | Safeguards |
|---|---|---|---|
| Stripe, Inc. | Payment processing — payment card details (collected directly by Stripe), billing name and address, transaction and invoice history | United States | Stripe DPA; service-provider contractual terms |
| DigitalOcean, LLC | Cloud hosting, managed PostgreSQL database, cache and object storage — all hosted application data (US production) | United States | DigitalOcean DPA; service-provider contractual terms |
| Google LLC (Vertex AI) | AI text generation for the assistant and content tools — customer and end-customer message content, prompts | United States (global processing) | Google Cloud DPA; paid, no-training API terms |
| Google LLC (Google Workspace / Gmail) | Transactional and support email — email address, name, message content for account and support correspondence | United States (global infrastructure) | Google Workspace DPA; service-provider contractual terms |
| Telegram FZ-LLC | Messaging channel — customer DMs, AI replies and support conversations (message content and attachments, Telegram user id and username, timestamps) | United Arab Emirates (global infrastructure) | Service-provider contractual terms; processing limited to the messages customers choose to send |
| Cloudflare, Inc. | CDN, DNS, WAF and DDoS protection — IP addresses, request metadata, data in transit | Global edge network | Cloudflare DPA; service-provider contractual terms |
| Functional Software, Inc. (Sentry) | Application error and performance monitoring, configured with PII minimisation | United States | Sentry DPA; service-provider contractual terms |
| PostHog, Inc. | Pseudonymous, server-side product analytics — usage events, feature interactions, account identifiers | United States (US Cloud) | PostHog DPA; no sale or sharing of personal information (CCPA service-provider terms) |
01Changes to this list
We update this register before engaging a new sub-processor that will process personal information. Material changes are reflected on this page with an updated register date. Questions about a listed provider: [email protected].
Privacy inquiries: [email protected]. SMASHONE CORPORATION, 5784 Keith Rd, Jupiter, FL 33458, United States.
