Mateo is on a ladder. His AI employee answers the phone
A missed call is not a missed call. It is a leaking faucet somebody else fixed by lunchtime, and a customer Mateo never met.
From Mateo's story
“Here is his whole problem in one picture: his hands are on a ladder and his phone is ringing in the van.”
“Now, when he is on that ladder, his employee answers. Nobody sits listening to a phone ring in an empty truck.”
“The visit request reaches him with the address, the job and the time they want. He is the one who says yes.”
“What he decides is still his: the price, the time, the job he takes. The employee handles what he used to do at midnight.”
Casa Lista Home Repair
Mateo is the owner of that repair business, not one of our AI employees. The employee in this story is the one he hired.
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