High Cotton Antiques Antiques · independent antique shop
One antique shop.
Every channel it needs — posting and answering on its own.
See how High Cotton Antiques runs Telegram today — and Facebook, Instagram, WhatsApp, TikTok and Google Business as each one switches on. One place posts everywhere and answers every customer, in your voice.
Illustrative example — sample business, not a real customer.
Every channel, run from one calm place.
Each network works differently — some broadcast, some chat, some both. SmashOne handles all of it for High Cotton: it posts the new arrivals everywhere they belong, and an AI assistant answers customers personally, 24/7. The owner keeps doing what she loves.
Publishing
Your finds, posted to the right place automatically.
AI assistant
Every message answered in your voice, day or night — 1,000 replies/month, included.
Telegram
Live nowFor a shop like this, Telegram is the fastest way to broadcast new finds to everyone who follows — and hold a real one-to-one conversation with each buyer.
A Telegram channel
The shop broadcasts new arrivals, restocks and stories to everyone who follows — one post reaches the whole audience.
A Telegram bot
A real 1:1 conversation in Direct messages — it answers from the catalog, hours and prices, by text or voice, 24/7.
A channel talks to everyone; a bot talks with each person. Telegram is the one place a small shop gets both at once — so a single new piece is seen widely and every buyer still gets a personal answer.
High Cotton photographs a piece on the shop floor, and it goes out to the channel in minutes. Before the owner is back at the counter, the bot has already answered the first “is it still here?”
Live for this shop today — follow the channel, or message the assistant and watch it reply.
A shop’s public feed for new finds, plus a private inbox for the questions those posts bring in — connected so posting and answering work together.
A Facebook Page
The shop’s public feed — posts of new finds reach followers and show up in local discovery.
Messenger
Inbound customer messages are answered by the AI assistant, in the shop’s voice — even after hours.
A customer messages from her couch — and gets an answer right away.
The Page and Messenger are two different things, with separate permissions. SmashOne connects both, so the post that draws someone in and the reply that closes the sale belong to the same conversation.
A regular spots the mirror in High Cotton’s feed, taps message, and asks about delivery — the assistant answers before the owner has even seen the notification.
When approved by Meta, your Page posts and Messenger replies run automatically — together, from the same place.
The most visual home for beautiful pieces — a feed that shows them off, and Direct messages where buyers ask “is it still available?”
An Instagram Business account
A visual feed of pieces — each find photographed and posted where people come to browse and save.
Instagram Direct
DMs are answered by the AI assistant — the same warm voice, replying to every “is this still available?”
A feed makes people fall for a piece; Direct lets them claim it. When your posts and your replies run together, a double-tap turns into a held item without you touching your phone.
Someone scrolling past stops on the decanter set, slides into the DMs, and the assistant sets it aside — the owner just wraps it when they arrive.
When approved by Meta, your feed and Direct replies run together — posting and answering as one.
A direct line to your most engaged customers — broadcast new arrivals to people who opted in, and let the assistant handle every reply.
Broadcasts + message templates
Send new-arrival broadcasts to customers who opted in — a personal-feeling message that still goes out to everyone at once.
Inbound chats
Every WhatsApp chat is answered by the AI assistant — sizes, prices, holds — without the owner watching her phone.
Opted-in customers reply right in the thread.
Broadcasts reach the people who asked to hear from you; the assistant answers each one back. For a small shop, that’s a loyal list and a full inbox handled without hiring anyone.
A handful of regulars opted in for first dibs. The rug broadcast goes out, three reply within the hour, and the assistant lines them up in order.
On the way — $29/month + $49 setup. Broadcast your finds and let the assistant answer every WhatsApp chat.
TikTok
On the way ADD-ONShort video is how new buyers discover a shop they’d never have found. TikTok is purely for publishing those videos — nothing to answer here.
Video posts
Short videos of pieces and the shop — the format that puts High Cotton in front of people who’ve never walked past the door.
TikTok is for publishing video
There’s no automated DM answering on TikTok. Your AI assistant lives on the chat platforms above — Telegram, Facebook, Instagram and WhatsApp. We won’t pretend otherwise.
Publishing only — and that’s the honest shape of TikTok. It earns reach and discovery; the talking-back happens on the chat platforms, where it belongs.
A fifteen-second clip of the brass lamp being switched on finds its way to someone two towns over — who then messages the shop on a platform that does answer.
On the way — $19/month + $39 setup. Publish short video and reach buyers who’d never have found the shop.
Google Business
On the way ADD-ONWhere people end up when they search “antiques near me.” Post local updates and offers — and the assistant helps answer public reviews and questions.
Local updates, offers & events
Post updates, offers and events on the shop’s Google Business Profile — exactly where nearby buyers are looking.
Reviews and Q&A
On Google the assistant helps answer public reviews and the questions people ask on your profile. It’s not a private chat.
“Do you buy antiques, or only sell?”
High Cotton AntiquesWe do buy select pieces — bring photos by the shop, or send them ahead and we’ll take a look.
Posts get you found locally; review and Q&A replies build the trust that converts. It’s public, not private — so the assistant drafts answers anyone can read, never a one-to-one chat.
A first-time visitor searches for antiques nearby, lands on High Cotton’s profile, reads a thoughtful answer to someone else’s question, and decides to drive over.
On the way — $39/month + $149 setup. Local discovery, plus assisted replies to reviews and profile questions.
Owners like you, finally present everywhere their customers are.
Illustrative — images of people synthesized by AI.
$99/month — run your whole shop online.
Facebook, Instagram, Telegram and your AI assistant included. WhatsApp, TikTok and Google Business are on the way — each will be its own add-on. Setup is $0 when you set it up yourself.
14-day money-back guarantee on your subscription — full refund, no questions, no forms, no retention calls.