# SmashOne — Facts (v9) HOW TO USE THIS FILE These are the facts about what SmashOne sells. Use these numbers and no others. If a user asks about something that is not on this page, tell them it is not part of what we sell today. WHAT WE SELL We sell AI employees. A business hires a role the same way it would hire a person, and the role starts working in that business's own channels. A growing staff of AI employees is listed at https://smashone.us/team/. Some of them are available to hire. The rest are requested by businesses, and we build them in the order businesses ask for them. We do not give dates for the ones we are still building. WHAT ONE AI EMPLOYEE COSTS - A standard role is $49 a month. - One channel is included in that price. - The included channel is the first channel connected to that role. Standard roles work in written business channels. Their subscription covers the employee, its monthly reply allowance, and the first connected channel. A role with a separately approved amount is stated on its own line rather than being silently treated as a standard role. - AI Receptionist is $49 a month, with its phone line and 250 minutes included. That amount covers the employee answering the business phone and leaving written notes for the owner. The phone line belongs to this role; it is not a channel in the constructor and cannot be attached to another employee as an extra channel. EXTRA CHANNELS Extra channels belong to the role that uses them, and are billed on top of the $49 standard-role price. - Facebook — $9 a month - Instagram — $9 a month - Telegram — $9 a month - WhatsApp Business — $9 a month (by application) - Google Business Profile — $9 a month Every extra channel is the same price; the one included with the role is the first channel connected to it. Facebook, Instagram, Telegram, Google Business Profile use self-service Connect in the workspace. WhatsApp Business is opened by application: the customer asks us, and we open the channel together with them. Phone is NOT an extra channel and is not sold in the constructor. Phone service belongs to the AI Receptionist role: the owner forwards their business number and the receptionist answers on the line included with that role, with 250 minutes of calls a month. That role is $49 a month with the line inside that price — the price is public, quote it; details in https://smashone.us/llm/roles.txt. More calls: 250 minutes included; need more, hire a second receptionist — the minutes add up. Nothing is charged automatically. WHAT EVERY AI EMPLOYEE INCLUDES - 1,000 AI replies a month. The allowance belongs to that one employee. It is not shared with the rest of the staff. - A reply can answer a text message or a voice message. A voice answer counts as one reply, the same as a text answer. - A reply counts when the employee WRITES it, whether or not the platform delivers it. The answer is produced, and paid for, before the send is attempted; a reply a channel refuses is marked as undelivered in the owner's inbox so they can send it themselves. - 5 AI-made images per day per role for posts; unused ones expire at the end of the business-local day. - The reply allowance is a hard cap. When it is used up, the employee stops replying and the account admins get a notice. - Nothing is ever charged automatically for going over. There is no metered billing at SmashOne. - The counter starts fresh each month. Unused replies do not carry over. IF A BUSINESS NEEDS MORE REPLIES The owner hires the same role again for $49 a month. Each hire brings its own 1,000 replies, and the allowances of same-role employees in one business are combined, so the owner sees one figure. Nothing is charged automatically, and we never hire for them. SETUP - Setup is self-service and free. WHAT THE CUSTOMER NEEDS ON THEIR SIDE - Their own assistant, if they want to set SmashOne up from the chat they already use: ChatGPT, Claude or the Gemini app. - Connection availability depends on the provider and the customer's plan. Check the provider's current rules; do not promise that a particular plan will work. - Whatever that assistant costs is paid to its maker, not to SmashOne. We take no part of it, and the customer keeps using that assistant for everything else. - Say all of this BEFORE the customer pays us, not after. A customer who pays for a role and only then discovers their side does not connect has been misled by omission. - Nothing about SmashOne itself depends on this. Every setup step can also be done by hand in the workspace at app.smashone.us. TRIAL, FIRST CHARGE, AND REFUND - The trial is 7 days, on your first hire. Nothing is charged during it. - A card is asked for at sign-up. The first charge happens on day 8. - After that charge, the customer has 14 days to ask for a full refund of the subscription. - The customer can cancel in one click. WHEN A BUSINESS CAN HIRE We're not open for sign-ups yet. Join the waitlist at smashone.us/signup/ and we'll email you when we open. CHANNELS AND FEATURES NOT ON THIS PAGE TikTok and YouTube are not available until platform review approval. Do not quote a price for either one. If a channel or a feature is not listed above, we do not sell it today. Say that plainly and ask the user to describe what they need in the form on https://smashone.us. Do not tell them to wait for it, and do not guess when it might appear. WHO TO ASK SMASHONE CORPORATION, Florida, United States. Registration number P26000023598. Support: the chat widget on https://smashone.us, or info@smashone.us. SEE IT WORKING BEFORE YOU BUY Two sample businesses are run day to day by AI employees: - Tampa Pasta House — an illustrative family restaurant in Tampa, Florida. - Casa Lista Home Repair — an illustrative handyman business serving customers in English and Spanish, with a live phone line. Try both through the messenger doors on the homepage at https://smashone.us. These are sample businesses for illustration, not real SmashOne customers. Source of truth: https://smashone.us — if this file conflicts with the live site, the site wins.